News

News

Mellben Research to Conduct Customer Satisfaction Survey
This serves as confirmation that Mellben Research has been engaged to conduct Customer Satisfaction Survey (dip stick) for Pula Medical Aid Fund. No confidential information and details regarding members identity or accounts will be asked. Members are encouraged to help Mellben with the survey in order for the fund to measure the level of satisfaction for the purpose of continuous improvement.…
Deadline for Change of Benefit Option
The Fund hereby notifies all members wishing to change their benefit option that the deadline for submission is 31 May 2021 . Change of Benefit Option Form can be accessed here https://pulamed.co.bw/forms The completed form with required attachment i.e.; Copy of payslip for corporate membership (if joined under company/ employer) Or copy bank statement…
Migration to a New WhatsApp Self Help Service Number for PULA Members
It is our pleasure to inform you that we have migrated to a New WhatsApp Self Help Service Number +267 365 0555 . We hope you find the new smart and quicker improvements fantastic. Download forms, register for PULA Medical Aid additional benefits and preauthorizations, confirm monthly contributions in minutes from just one click. Our agents will also be available online for further assistance
Notice of Relocation of the Francistown Office
We are pleased to inform you that with effect from 1 April 202 1, our Francistown office will be relocating to new premises of the following address; - The New Office/ Premises Address is Plot 32397, Office 26, Sunshine Plaza, Francistown. - The AFA Francistown contact numbers remain the same; being Tel: ( +26 7) 241 2290/2390 : Fax: ( +26 7) 241 2340 - The New WhatsApp Self Help Service Number…
Covid-19 Vaccine and Hospitalisations cover Commitment from the Fund
Pula Medical Aid Fund (the Fund) recognises and supports the Government of Botswana’s effort to provide the COVID-19 vaccine to all citizens in the fight against this pandemic. The pandemic has had catastrophic impact and has disrupted normal life as we knew it. To this end, Pula Medical Aid Fund applauds the efforts of the Botswana Government and the State President, His Excellency Dr.…
Know Your Customer (KYC) Exercise
Are you KYC Compliant? In compliance with the Financial Intelligence (Amendment) Act 2019 and its Regulations, Pula Medical Aid Fund (PULA) requests its members to ensure that their KYC is up to date. What do you need to submit? For Individuals: Certified copy of valid identification document (Omang for citizens and Passports for non-citizens) Proof of residential address (utility bill, lease
Pula Medical Aid Sponsors SWIFT Cycling Club
As a Socially Responsible Fund, we strive to positively contribute to the public, the economy and the environment through our policies and initiatives. On 05-08 November 2020 we sponsored Swift Cycling Club kit and event to the tune of P20,000. It was such a delight witnessing the focus, persistence and smiles of the young champions from the event who are the future of this country. Pula…
Notice of the 2020 Annual General Meeting
Notice is hereby given that the 2020 Annual General Meeting (AGM) of PULA MEDICAL AID FUND will be held at 09:00 Hours on Friday 04th December 2020 virtually and at Protea Hotel Masa Square ( for up to 50 members) in Gaborone, Botswana . In compliance with international and national health guidelines and social distancing protocols in place to curb against the spread of Covid-19, Pula Medical…
Pula Medical Aid Commemorates Movember- Prostate Cancer Awareness Month
Pula Medical Aid Commemorates Breast Cancer Awareness Month
Pula Medical Aid Fund joined the global community on 28 October 2020 in commemoration of Breast Cancer Awareness Month. Giving a key note address at the event, Head of Finance & Administration Ms. Maitumelo Mphoeng highlighted that the Fund saw it fit to gather in a Covid-19 compliant manner to remember those affected and impacted by Breast Cancer and lives lost to the disease. She stated…