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Important Contacts

Important Contacts

Call Us

Section Phone
Gaborone Branch (+267) 3650555
Call Centre (+267) 3650555
Sales and Marketing Department (+267) 3650586/ 504
Pre-Authorisations (+267) 3650574
Francistown Branch (+267) 2412290

Email Us

Department Email Address
Sales and Marketing Department marketing@afa.co.bw
Client Services Department clientservices@afa.co.bw
Pre-Authorisations casemanagement@afa.co.bw
Managed Care Department managedcaredepartment@afa.co.bw

Emergency Telephone Numbers

Provider Contact Number
EA991 991
Emergency Assist (+267) 3904537
International Travel Cover +44 1273 774 569

Connect With Us

Service Link
Facebook Pula Medical Aid Fund
Twitter @PulaMedicalAid
Instagram pula_med
Website www.pulamed.co.bw